Cancellation Policy

At Pooja Sales (Owned By Sogani Traders), we aim to provide you with the best shopping experience. However, we understand that sometimes plans change.

Cancellation Terms:

1. Orders can be canceled within 24 hours of placing them.
2. To request a cancellation, please visit the My Orders section in your account and follow the cancellation process.
3. Once the 24-hour window has passed, cancellations will not be accepted as the order may already be processed or shipped.

Refunds for Canceled Orders:

• If your cancellation request is approved within the 24-hour timeframe, a full refund will be processed to your original payment method within 5-7 business days.

Non-Cancelable Orders:

• Customized or personalized items cannot be canceled once the order is confirmed.

If you have any questions or need assistance, feel free to reach out to our customer support team.

Thank you for choosing Pooja Sales for your art and stationery needs!